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As none of our supporters has the power to see or change your passwords this is the only possible way of sending you a new password.
 
To protect you from abuse and to confirm the user, our system sends a confirmation link* to your account's email address.
 
Only after this link* has been used, thus confirming the request, the support system sets a new password and sends it to the account owner via email.
 
 
Email address:
 
 
* These links are only valid for 24 hours.